Stockgroup's Privacy Policy
Effective as of September 1, 2000
Stockgroup Information Systems Inc and its subsidiaries (collectively, "Stockgroup") has developed this
Privacy Policy to explain why we collect particular information and how we will
protect your personal privacy within our web site. The following information summarizes
Stockgroup's gathering and dissemination practices of personal information for the web site
located at the URL www.marketstreamlive.com (hereinafter referred to as the "Site").
Stockgroup reserves the right to change its Privacy Policy at any time by posting the
new privacy statement at Stockgroup's Web-Site Homepage.
What Information Do We Collect and How Do We Use That Information?
Contact Information
Stockgroup may request or require contact and other personal identifying information,
such as your name, address, phone number, and e-mail address. Your contact information
may be used by Stockgroup to provide its services, to create a personalized experience,
and to get in touch with you when necessary with respect to transactions conducted
through the Site, material changes in our Site's policies, new services Stockgroup may
offer, or otherwise. We do share your contact information with our business partners,
suppliers, and vendors, as is necessary to provide our services and for internal business
purposes. We do not share your contact information with other third parties, without your
consent, except to a court or governmental agency if required by law. In addition, we do
not currently rent, license, or sell contact information to any third party.
Demographic Information
Demographic and profile data (e.g., gender and income level) may also be collected at our
Site. This data may be shared with advertisers or other third parties, including our
business partners, suppliers, and vendors, on an aggregated basis. We may also maintain
a database of transactions on the Site, and we may use this information in aggregate form
to track the success of our Site.
Financial Information
To conduct transactions through the Site, we may collect certain billing and financial
information. Such information may include, without limitation, credit card and other
financial information. We do share your financial information with our business partners,
suppliers, and vendors, as is necessary to provide our services and for internal business
purposes. We do not share your financial information with other third parties, without
your consent, except to a court or governmental agency if required by law.
In addition, we do not currently rent, license, or sell financial information to any
third party.
Internet Protocol Address
We collect an IP address from all users of our Site. We use your IP address to help
diagnose problems with our server, and to administer our Site. We do not share your
IP address with other third parties without your consent, except to a court or governmental
agency if required by law. In addition, we do not currently rent, license, or sell IP
addresses to any third party.
Use of Information Collected from Transactional Services
When we provide wireless connectivity to transactional services where you have the ability
to conduct a transaction with a third party through your wireless device (for example,
securities trading, access to brokerage accounts, real time securities quote requests,
purchases, and payment services), we do share your personal contact, demographic,
financial and transactional information with the third parties with whom you make the
transactions. This may include, for example, your financial brokerage institution, a
merchant, or the entity that provides the underlying service. The use of your personal
information by these third parties is subject to their privacy polices and not Stockgroup's.
These third parties will generally use the personal information we provide to them to
process the transactions with you, to provide you with additional information about and
offer to you other products and services they or third parties offer, and to service your
business. It is important that you review and become familiar with the privacy policies
of these third parties since the information we collect about you in those instances
will be subject to their privacy policies. You may find their privacy policies in their
respective web sites and linked from the Stockgroup registration screens. If you have any
questions about these third party policies, please contact the third party at the addresses
in their privacy policies.
What About the Use of Cookies?
Our Site may use cookies to enhance your experience while using our Site. Cookies are
pieces of information that some web sites transfer to the computer that is browsing that
web site and are used for record-keeping purposes at many web sites. Use of cookies makes
web-surfing easier by performing certain functions such as saving your passwords, your
personal preferences regarding your use of the particular web site and to make sure you
don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.
Your browser is probably set to accept cookies. However, if you would prefer not
to receive cookies, you can alter the configuration of your browser to refuse cookies.
If you choose to have your browser refuse cookies, it is possible that some areas of our
Site will not function properly when you view them.
What About External or Third Party Web Sites?
To the extent hyperlinks are utilized to access external or third party sites, you should
be aware that these external or third party sites are not controlled by Stockgroup and,
therefore, are not subject to this Privacy Policy. Stockgroup suggests that you check the
privacy policies of these sites to determine how your personal information will be utilized
by the proprietors of those third party sites.
What About Security?
This Site has industry standard security measures in place to protect against the loss,
misuse and alteration of the information under Stockgroup' control. All Customer information
in the public domain will be protected by an industry standard encryption scheme. All
information, once received, is stored behind our corporate firewall. However, although
Stockgroup has endeavoured to create a secure and reliable Site, the confidentiality of any
communication or material transmitted via the Internet cannot be guaranteed. Accordingly,
you should consider carefully if you want to submit sensitive information via the Internet.
What About Correcting or Updating Information?
At any time, you may contact Stockgroup to correct or modify the information you provide
through this Site. Please phone our customer service representatives at the telephone number
listed below with any requests or changes. In the event Stockgroup receives such a request or
change, Stockgroup may require you to confirm or verify any change to your record.
What About Children?
This Site is not primarily intended for individuals under the age of thirteen (13) ("children").
Accordingly, Stockgroup will not knowingly collect or use information from children.
What About Any Other Questions?
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings
with this Site, you can contact Stockgroup at:
Stockgroup
6, Dyers Buildings 1
Holborn
London
Tel: +44(0)207 895 9400
Fax: +44(0)207 895 8676
|
